Terms of service

Welcome to Vella Rush. These Terms of Service explain the conditions that apply when you visit our website, browse our products, or place an order with us.

By accessing or using our website, you agree to these Terms.

1. Website Use

You agree to use the Vella Rush website only for lawful purposes.

You may not:

  • Provide false, inaccurate, or misleading information
  • Attempt unauthorized access to our website or systems
  • Interfere with website security or functionality
  • Upload viruses, malware, or harmful code
  • Use our website for fraudulent or unlawful activities
  • Copy or collect website content without permission

We reserve the right to restrict access when necessary to protect our website and customers.

2. Products & Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colors, sizing information, and other details are accurate.

Colors may appear differently depending on your device, screen settings, or lighting.

Product availability may change without notice. We reserve the right to update product information, modify prices, adjust inventory, or discontinue products when necessary.

3. Pricing & Payment

All prices displayed on our website are in U.S. Dollars (USD) unless otherwise stated.

Prices may be changed at any time without prior notice.

Payment must be successfully authorized before an order can be processed.

If a product is listed at an incorrect price because of a technical, typographical, or system error, Vella Rush reserves the right to cancel the affected order and refund any payment received.

4. Orders

After placing an order, you will receive an order confirmation email.

An order confirmation means that we have received your order but does not necessarily guarantee final acceptance.

We may cancel or decline an order when appropriate, including situations involving:

  • Suspected fraudulent activity
  • Payment authorization issues
  • Incorrect pricing or product information
  • Inventory limitations
  • Unusual purchasing activity
  • Inability to verify payment information

If an order is cancelled after payment has been received, the applicable amount will be refunded to the original payment method.

5. Shipping & Delivery

Shipping methods, rates, and estimated delivery times are described in our Shipping Policy.

Once an order has been shipped, tracking information will be provided to the email address associated with the order.

Delivery estimates are provided for reference and are not guaranteed. Delays may occur because of weather, carrier operations, holidays, transportation disruptions, or other circumstances outside our reasonable control.

6. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers should contact our Customer Care Team and follow the applicable return instructions before sending merchandise back.

7. Intellectual Property

All content displayed on the Vella Rush website, including:

  • Brand name and logo
  • Product photographs
  • Product descriptions
  • Written content
  • Graphics
  • Website design
  • Page layouts
  • Marketing materials

is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially use our content without prior written permission.

8. Prohibited Activities

You agree not to use our website to:

  • Violate applicable laws or regulations
  • Submit fraudulent information
  • Circumvent website security
  • Attempt unauthorized access
  • Introduce malicious software
  • Disrupt website functionality
  • Scrape or reproduce website content without authorization
  • Conduct fraudulent purchasing or payment activities

9. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be uninterrupted, error-free, or compatible with every device or browser.

Temporary interruptions may occur because of maintenance, updates, technical issues, or circumstances beyond our control.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Vella Rush will not be responsible for indirect, incidental, special, or consequential damages arising from your use of our website or products.

To the extent permitted by law, our total liability relating to an order will not exceed the amount paid for that order.

11. Third-Party Services

Our website may use third-party services, including payment processors, shipping carriers, tracking services, and technology providers.

These services may have their own terms and policies. Vella Rush is not responsible for the availability or operation of third-party services.

12. Privacy

Your use of our website is also subject to our Privacy Policy.

Information collected through our website will be handled according to the practices described in our Privacy Policy.

13. Changes To These Terms

Vella Rush may update these Terms of Service from time to time.

Any revised version will be posted on this page with an updated effective date.

Your continued use of our website after changes are posted indicates acceptance of the updated Terms.

14. Governing Law

These Terms shall be interpreted in accordance with applicable laws of the United States, without regard to conflict-of-law principles.